Telephone Survey
To succeed in business, it is not enough to know that you have good products and services. If your prospects are not buying from you, your business will not survive, let alone grow. You need sales and loyal customers. To get the results you want, you must improve your lead generation strategy by getting relevant information about your market.
Callbox conducts market research services to help businesses improve their sales and marketing campaign. As a trusted telephone survey company in Malaysia, we know how to obtain unbiased information from Malaysian markets through outbound telemarketing. Using the telephone as a direct research tool is more efficient but less time-consuming and intrusive than other market survey methods. We speak directly with prospects to get feedback from lost sales, and gather realistic information as to why they might not be buying your products.
Callbox’s call center phone survey services include:
- Brand Awareness Survey
- Gap Studies
- Customer Satisfaction Survey
- Competitor Intelligence survey
- Mystery Shopping
Callbox provides telephone survey services in Kuala Lumpur and other major business centers in Malaysia. Call us today and learn how we can improve your lead generation and appointment setting campaigns.





