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In a White House dinner for Nobel Laureates several decades back, JFK famously said, “I think this is the most extraordinary collection of talent, of human knowledge, that has ever been gathered together at the White House, with the possible exception of when Thomas Jefferson dined alone.”  No disrespect to JFK, but this year’s Dreamforce, […]

  “A rock star, a politician, and an entrepreneur walk into a bar…” No, that’s not an introduction to an oft-heard bar room joke. That’s just a highly possible scenario in one of the most anticipated and participated tech events in the world – Dreamforce. On October 4-7 this year, the streets in downtown San […]

Things are looking good for the Philippine economy. Considered the “sick man of Asia” not long ago, it has transformed into a “Rising Tiger”, thanks to a stable fiscal and monetary system and a sound macroeconomic policy. That the government singled out Business Process Outsourcing as a high-potential and priority development area for investment was […]

Iloilo, City, Philippines, Sept 7, 2015 — Business process outsourcing (BPO) firm Callbox, one of the original BPO companies, to invest in Iloilo City, is investing additional money to expand its operations in the city. Callbox chief executive offficer Rom Agustin stressed that the investment bodes well for its plan to create 2,000 new jobs […]

Years of innovation and hard work have been put in to give Callbox clients the best solutions for their business, as well as to enable managers and sales professionals to streamline business development. The challenge has always been to keep up with the changing times, especially with how technology evolves in exponential fashion even just […]

Los Angeles, CA – November 25, 2005 – based Callbox, officially opened its second facility in Iloilo City, Philippines on November 9, 2005 to meet increasing demand for its world-class outsourcing services. The sprawling site, topping 16,000 square feet was specifically designed for modern task-group style operation, allowing dozens of clients to be served by their […]

New multi-channel web-based CRM tool integrates callcenter power, enabling managers and sales professionals to streamline business development Los Angeles, CA – February 5, 2006 – Callbox launched PipelineCRM©, the first web application developed to provide managers and sales professionals an ideal customer relationship management system that transparently integrates the contact center (“call center”). PipelineCRM©, provides all the essential functions […]

Los Angeles, CA – June 2007 – Research has it that the percentage of U.S. Hispanic population is exploding. We’re talking about consumers spending more than $300 billion a year – and that figure is projected to triple by 2010. Spanish is the first language of approximately 90% of U.S. Hispanics, and a majority of them […]

Los Angeles, CA – March 2007 – Now you can deliver a pre-recorded message to any of your customers by phone. If they have specific questions about the message, or want to act immediately, they can press 1 to be connected instantly to a live agent, your home office, or any number you designate. This allows […]

Los Angeles, CA – February 2007 – Sudden high volume traffic, such as that generated by television advertisements, is cost prohibitive to handle with 100% effectiveness. How can you process hundreds or thousands of potential orders in a 10 minute period without paying for hundreds or thousands of agents? Inevitably you need to put callers on […]

Los Angeles – November 2008 – Callbox Sales and Marketing Solutions, following the success of its expansion into the Asia Pacific market, will hold in January their invitation-by-request Callbox Global Marketing Seminar ’09 entitled, “Global Marketing Strategies for the IT Industry.” The seminar will be hosted only in Singapore and Kuala Lumpur, Malaysia to address the […]