Should You Outsource Your Lead Generation Campaign?

 

Face it, you just cannot do everything on your own. There is a limit to what the human body can take. Besides, no one has ever succeeded (physically) in being at two places at the same time. It is the same thing with lead generation. And in terms of skills, you just cannot be knowledgeable it all aspects of your business. You might be good at customer service, but a little stumped when generating sales leads. A little help might be in order, like outsourcing to a professional marketing agency. Inside sales can be a bit complicated, so some expert assistance will be needed. But how will that help your business?

 

  1. You can focus your efforts better in other tasks – as the old saying goes, ‘leave it to the experts’. Sure, you may have this winning idea that will get you the most customers in the market, but if you lack the skills or the knowledge to pull this off, then you are not going anywhere. And if you do have people knowledgeable in inside sales, they may not be sufficient to handle the amount of work that needs to be done. in this case, outside help from an agency that has the people and the resources for the job might be needed after all.
  2. You can reduce your general overhead cost – in the financial portion of your campaign, you need to reduce the overall cost in reaching appointment setting goals. Think about it, getting an in-house team to do the job for you can become an additional burden in your budget. Consider this: if you stick to your own team, would they have the capacity to get the required work done? Will they still be able to function well with their current equipment? If they need more help, would buying extra tools or hiring assistants be less expensive than seeking help from professionals? These are just some questions that you have to answer.
  3. You now have a one-stop shop of sorts in lead generation – the problem with an in-house team of marketers is that you are stuck with finding the right people, equipment, and software tools to aid in your campaign. It can be frustrating, or probably costly, to do this, since there is not one place where you can get them all. Unless you outsource to a professional marketing agency. More likely than not, they have everything you will need for your inside sales campaign. All you need to do is to choose the right agency to work with.
  4. You get an outsider’s perspective of your needs – while bringing in strangers in your company (people who are unfamiliar with your culture and environment) can be an unnerving experience, it can also be a god-send for those who want to see things in a different light.

 

Of course, you do not have to take a consultant’s advice at face-value, but the ideas and details that you will learn can be used to improve your lead generation campaign.

 

Six Hiring Mistakes That Ruin Lead Generation

There are hiring mistakes, and there are hiring mistakes. In terms of its effect in your lead generation campaign, it can mean a big thing. Generating B2B leads is no simple feat, and as a business owner or manager, you may not be able to handle the job on your own. It becomes a necessity for you to hire someone for the job. And that is where the problem comes in. What will happen if you hired the wrong people for the job? That would certainly be an inside sales disaster. And the causes of that are so obvious that you might berate yourself for not realizing it sooner.

 

  1. You ignore the totality of your candidates – sure, you need skilled people for the job. The problem here is when you only concentrate on the skills, not on the whole picture. There are some employees who work best at night, or maybe have diva tendencies. If you really are in need of their appointment setting skills, then be ready to compromise.
  2. You fail to consider their attitudes – being skilled in generating sales leads is a great factor in hiring candidates, but if they do not have enthusiasm, good work ethics, or interpersonal skills, then they might become a liability. These can be more important traits for employees.
  3. You sell your business too much – yes, you need your employees to work for you, but do not sell yourself too much. Candidates usually have done their homework; they know whether your company is a good fit for them or not. Also, selling too hard skewers the perspective in work. The viewpoint of an employee who is grateful for the job is way different from an employee who took the job only as a favor to you.
  4. You quickly hire friends or family (or both) – while family or friends may have the heart and intentions to help you, their skills might something that falls short on your expectations. Additionally, hiring family or friends create friction in your production floor, between you and non-related employees. This can have a negative impact on your lead generation campaign.
  5. Ignoring your gut feelings – while looking at things objectively is ideal, with numbers and graphs, trusting your gut feeling can also save you from a major hiring mistake. That resume may seem rosy enough, but if you have a gut feeling that something is not right, then you should listen to that as well.
  6. You make the wrong gamble – well, a gamble is a gamble, where you are most likely to fail. But you can take a positive gamble on a candidate who might help your business grow, or a negative one where the candidate wrecks your entire inside sales campaign. Know everything you need to know first, then make an intelligent choice.

 

It is very easy to fall into these six hiring mistakes. But now that you know what these are, it would be a simple matter for you to avoid them all together. It will be good for your lead generation process.

How To Improve Customer Retention For Better Lead Generation In Ten Ways

If there is one activity that a lot of marketers tend to overlook in a lead generation campaign, it is trying to retain your current business prospects. Yes, your current prospects can become potential B2B leads. And that would be a less time-consuming, costly, and headache-inducing activity for marketers.

You already know the people, you are familiar with their needs, and it may be possible that your new product or service is exactly what they will need. But the question here is, how will you pull it off? How will you effectively retain your current customers? You will need to start with that before you turn them into qualified sales leads. There are several ways to do that:

  1. Take control – if a customer calls in to complain, take note of what she says. Whatever information you obtain, use it to guide your customers towards the solution. Clearly tell them what you require, and assure them that you can handle things.
  2. Probe or profile your customers – in a telemarketing call, it would be a very useful practice to probe for more information about your prospects. Personalize your inquiry, help them with their concerns, act more like an advisor. It helps you build rapport with your customers.
  3. Recap the discussion – after taking note of everything the customers says, recap the most important points. In this way, you can show that you really are listening (not to mention giving the customer an opportunity to clarify the details).
  4. Understand your target customers – studying your business demographics will help you determine what marketing model will best suit them. In an appointment setting campaign, being able to know what really makes your prospects tick is a great aid in the task.
  5. Show that you care – business these days is no longer a single business transaction. For continued profitability, you to be more concerned about continuing your relationship with current customers. You can do that by showing them that you care.
  6. Use the right hold music – sometimes, the use of the wrong hold music can turn off business prospects, as well as leave them clueless as to what you are doing. While putting your prospects on held may be necessary, you need to make sure that their wait will not be in vain.
  7. Have consistency in all communication channels – this is very true especially when it comes to customer service. Be it in social media, e-mail, or telemarketing, you have to ensure that your message stays consistent in everything.
  8. Focus on quality – while producing a lot of B2B leads is very important; you need to focus on the quality of leads. What is the use of getting in touch with so many prospects if only a handful will convert into sales leads? You need to do your research well.
  9. Provide an intelligent service – this encompasses an entire range of services, from call to actually delivery of business solution. Depending on your prospect’s preferences, you need to consider the best way to deliver your message.
  10. Learn to adapt – this is very important. Being flexible in dealing with customer concerns helps your business be better in generating B2B leads.

It will not be surprising if you get positive lead generation reviews for your business if you follow these tips.

How To Get Past Gatekeepers In Lead Generation

 

As you go about your usual lead generation campaign, you will be faced with the inevitable gatekeepers. Yes, they are the people tasked in blocking your way. And they do that for a good reason. Their bosses (the ones we want to talk to) are very busy people. Often, they do not have the time to entertain calls from  a myriad of marketers that come during the day. Gatekeepers are put in place in order to filter out the ‘unwanted’ calls, only allowing those with value or substance through. That can be problematic for your inside sales campaign, but there you go. You have to accept the fact that gatekeepers are here to stay.

The good news here is that there is a way to deal with them. Actually, ‘deal’ with them can come across as too strong a term. Perhaps a better one would be to ‘work’ with them. Since gatekeepers are there to block calls or promotions deemed of lesser value, the solution here is to show them that your business has a higher value. That is the secret of successful appointment setting representatives. You do not have to wage a war of sorts against gatekeepers in order to generate sales leads. The trick here is to get them to work for you. Not only will this be beneficial for both parties, it is a set-up that has less headaches and stress.

So, how should you do it?

To start with, you should be polite. True, some gatekeepers can be blunt or rude, but that should not give you the reason to act the same. Usually, if you maintain good manners, they will soften up and let you have your say. All the better for your inside sales work.

Second, understand where they are in the company structure. Be they the receptionist, personal assistant, or perhaps a low-level manager tasked at screening calls, you should know that they are just doing their job. So do not make it hard for them. Ask them to pass a message or perhaps set a later appointment. Give them some flexibility and they will better accommodate you.

Third, always remember to work with them. Ask them when you can call back, if your target decision maker is not around. You can also ask them other details, like the preferred way their boss wants to be contacted or what information they look for. You might be surprised about how much they know.

Fourth, nothing beats a freebie or a gift. You can give them some discount coupons, or maybe a promo they can take advantage of. Not only will this help you become memorable, the gatekeeper will think kindly of you when you do make that marketing call.

And lastly, be personal. No one likes to talk to script. It destroys the entire purpose of the lead generation campaign.

Well, while these tips are sure to help your inside sales campaign, you might find others that will work better with your business. Just try them all, and stick to the ones that work.

Where To Get Quality Business Leads For Your Telemarketing Campaign

Your telemarketing campaign may be adequate right now, but to get the best possible results from your campaigns, you need to have all the factors that comprise a great business to business telemarketing campaign. Securing a good telemarketing script for lead generation and hiring reliable, experienced b2b telemarketers need one more thing to complete the process: a highly targeted telemarketing business list.

You can either generate your own business leads by scouring the internet and phone books, purchase a business list from a lead generation company, or you can outsource to professional lead generation service providers to look for specifically qualified b2b sales leads using your criteria.

An important thing to remember when buying pre-defined business lists from another company is to make sure that the list hasn’t already been sold to a competitor in your industry. This is often the problem with pre-qualified business lists because the buyer (in this case, you) will never know how many competitors in the same market, or even the same micro niche, have already gained access to that list of qualified business leads. Imagine if you were to buy a list that usually costs several hundred dollars; you’d expect your b2b telemarketers to be able to convert or get business appointments with these businesses because they are high quality leads. However, if your competitors have also purchased the same list, then your chances of converting these leads will be drastically reduced no matter how much they fit your criteria. Not only did you waste critical funds, but you’ve also wasted the time and effort of your employees.

The best way to ensure that your telemarketing campaign cold callers only contact qualified leads that you can actually convert and haven’t been purchased by your competitors yet is to outsource your lead generation to a professional b2b lead generation service provider. These leads you get from these companies are freshly sourced. Meaning, you get the first opportunity to offer a solution to their problem. And because the business list was generated specifically for the use of your telemarketers, you can be assured that no other competitor will present another offer to your business leads as you close the deal. All that’s left is for your telemarketers to set the business appointments and your sales representatives to close the deal.

Having an exclusive business list of qualified b2b sales leads, professionally trained and experienced b2b telemarketers, and an engaging telemarketing script are the most important factors to secure if you want to have the best telemarketing lead generation campaign for your business.

The Function of B2b Lead Generation

By: Markus Lundin

The need for a company to find business to business sales (B2B sales) has grown considerably with the abundance of contact and marketing information on the Internet. B2B lead generation is the process and steps to take in which you can market your business to another business whether through blogging, social networking sites like Twitter or FaceBook, and even modified press release coverage for blogging. With the diversity of the Internet any business not taking full advantage of what it has to offer should consider them self living in the dark ages.

B2B lead generation is taking flight and many businesses are getting on the bandwagon and making the most of this incredible idea. Twitter has been the talk of the town with creating new applications that are compatible with handheld devices such as the iPhone and setting new expectations in the name of social networking. Using join us” links and following people or businesses through Twitter has become a huge leader in B2B lead generation marketing.

Getting the word out not to just potential customers, but other businesses is a great way to expand your reach of business. If you are a manufacturer of computer parts than you can go to these social networking sites and create a good business to business marketing scheme. This is what technology is opening the door for and if you are reluctant to walk through it than you are only cheating yourself. No matter what side of the door you are on opening up communication between businesses can benefit every party involved. Not only can sites like Twitter or FaceBook spread your company name but it can link to invaluable information for businesses that are interested in what you are offering.

The power of blogging has become one of the greatest marketing strategies the Web has ever seen because this puts people in touch with people all over the world. Much like forums, blogs are creating new avenues of people meeting people and is the prime function of what B2B lead generation is all about. Creating a business lead in the new generation of networking from business to business and popularity that this is getting is unfathomable.

This is a fairly new interest in the world of Internet marketing but as the Web grows and reaches new plateaus so does the way we access it and manage it. The Internet has become such a valuable resource some companies are closing the doors to their physical stores and just taking up shop on the Web because of marketing strategies like SEO, B2B lead generation, and Google AdWords. The future is here and they are using the Internet in just about all walks of life in terms of reaching out to a broader spectrum of clientele. Getting on board now is only going to benefit you in the long run and make you more prepared for where this is all going. In terms of the Internet itself it’s still just a baby in a very large world that connects it through its nature. Utilizing and maximizing the full potential it has to offer will only make your business world a more fruitful and prosperous venture.

 

B2B Lead Qualification- Your Lead Generation Campaign Effectiveness Monitoring Station

by: Neil

Your lead qualification process can be your first source of marketing and lead generation campaign effectiveness feedback if you have strong communication between those qualifying leads and those driving the sales lead generation campaigns. While it may not appear like the bridge of the Starship Enterprise, believe it or not, your lead qualification team is in one of the best positions to view the effectiveness of the lead generation campaigns that have been executed.
We were doing a lead qualification campaign for a large, well known technology company who are constantly running a variety of business lead generation efforts by sponsoring events, participating in tradeshows and conferences. The leads collected by exchanging cards, registering for conferences, demos and so on go through a qualification process which helps identify the genuine leads which need to be expedited to sales, the cold leads which need to be weeded out and the leads which can be nurtured. A marketing or sales professional working on lead qualification is often the first person to connect with the leads after they are generated and in a position to get a feel of how the leads are reacting to the event which they attended and also get a feel of how they respond to a call from the company. This also puts them in the best position to gauge how effective the event or campaign was in generating awareness and also generating high quality responses. On this particular occasion we discovered the business leads were not very aware about the event, most were not very qualified at all and the response pointed out there was something amiss.
The feedback to marketing however revealed that this particular event didn’t work out quite as planned and the turn out / quality of leads wasn’t up to the mark either. The communication between lead qualification and marketing helped them come to a decision to not spend too much time on that set of leads and also to avoid using that event for future campaigns as it would simply be a waste. This communication between the two sides can really help bring valuable feedback to the table and help improve the lead generation process by detecting what works and what doesn’t at a much earlier stage. These kind of mistakes can be valuable in learning and fine tuning the lead generation machine as long as there is learning and something good comes out of it. Right?

 

An Easy Way To Make Commercial Cleaning Leads Online

by: Jason Barrett

Advertising is one way to get your business reach across on any border. When you want your cleaning service to well-known and popular, you usually go to your local newspaper, place telephone listings in the yellow pages, or print posters or fliers to become recognizable. But did you know that there is a better way to get your cleaning business distinguished and recognized? And that is none other than the World Wide Web.

The Internet nowadays is one of the most powerful tools of communication and information. Everything you want to know can be found in the internet. And every time a website or a web page is clicked or viewed, the owner generates money or income.

Since everything is found on the internet, it’s no surprise that job advertisements and wanted business services are put up online. All you have to do is buy a domain, hire someone to create a website for your company, then voila! Your business is now part on the web!

This might seem very easy; yet, you have to make sure that your website may be shown or crawled on existing search engine websites like Google, Yahoo, and MSN. To generate your commercial cleaning leads online, here are the following steps:

• Design an original and professional looking website for your service. It’s very important that your website must be presentable and well navigated by online visitors and potential customers. Go through an extra mile and buy yourself a domain that will last for a year or two.

• Buy chosen keywords that are relevant to your cleaning business in the internet search engines. Once an online user searches for the keywords that you have purchased, a link to your commercial website will show up in the sponsored results section of the search results.

• Every time an online user clicks on your link, you pay a fee for the lead and they will visit your website. Don’t worry, the fee is very small. On each lead, you only get to pay just a few pennies on the internet search engines.

Choosing keywords for your cleaning business is a tricky one. One tip though is to change any of the cities of any generated keywords from the search engine to your city where your business is located. Once you have generated keywords for your online cleaning service leads, you will never have to worry about having no customers ever again. Besides, the internet is the place to get your business going.

How to Launch a Lead Generation Campaign

by: Athena Catedral

Before launching any lead generation campaign, make sure all involved teams are on board and on the same page. The goals should be clearly defined and applicable to the different parties. The strategies should be in place to effectively be geared toward this similar goal.

To start off, the campaign flow should be outlined carefully. Where does the process start and how will it end? How will you define its success or failure?

Correlate the promotional material, collateral to be used with the goals

If the goal is to increase leads online, then the promotional material will be correlated to this goal. Most if not all efforts will then be concentrated online. You can start with search engine optimization (to enhance sign ups via the website), email campaigns, online linking campaigns and even search engine marketing if you’ve got enough money to play with.

Identify different response mechanisms

How do you want people to respond to your business lead generation campaigns? Will there be a hotline number or do you want to course all campaign responses through your website or maybe a particular email address? These should be outlined carefully so your teams will be well-prepared to entertain in-coming prospects and follow through on possible sales. Having more response channels will be to your advantage, although tracking may become a challenge. Liaise with the different departments involved in making it work – those that will receive the clients by phone, email and website should align with the same spiel, the same offer.

Define the marketing message in line with the goal

Position the goal of your messages in the collateral in such a way that it will not be drowned by other content. Make this the focus of the entire piece. This should be the same for all pieces and for all sales lead generation campaigns if you’re doing multiple campaigns at the same time. Also ensure that everyone involved knows the marketing message – dissemination is key.

Ensure that the user makes the most of your campaign

For the lead generation services campaign to be effective, the user has to enjoy the experience. The campaign should be targeted enough to be appreciated by the right market. The flow of the campaign from ad to landing experience to response acceptance should be smooth and directed towards the goal. This will give your campaign a viral effect. People who appreciate how you’ve marketed your product will talk about it and spread the word. This is priceless marketing. And if you can get a reliable lead generation services provider who will take care of leads for you, you will really reap the rewards.

Once these steps are properly outlined, the campaign should be able to push through without a hitch. These are macro perspectives of any sales lead generation campaign and not designed to sweat the small stuff. But once these are in place, the details will fit perfectly like pieces in a puzzle.

 

Generating Leads through Per Inquiry Advertising

by Patricia Tunstall

Lead generation services use per inquiry media advertising to gain nationwide exposure for your product or service. Are you operating on a business budget that can’t pay for the exorbitant fees charged for spots on television stations? Lead generation services can get repeated airtime for your product on those very stations.

For a comparatively low cost, lead generation services can handle all your media needs for per inquiry advertising. If your ads lack pizazz, or you lack money, check out the benefits of direct response advertising using the per inquiry approach.

Never heard of per inquiry advertising? Simply put, it is prepaid airtime for commercials that are guaranteed a certain number of inquiries, or leads, from viewers or listeners–or you get a pro-rated refund of the marketing company’s commission! Rather than buying airtime for those out-of-sight charges for spots on TV and radio, you can look into the affordable world of business lead generation services.

Here’s how it works. A marketing company gets you airtime for your commercial; the media guarantee you a specified number of calls from interested parties. You determine what qualifies as an “inquiry.” Perhaps you want these potential customers to leave their names, addresses, and phone numbers. The parties are referred to your website or business after they call a toll-free number.

Marketing companies that handle per inquiry offer all-around support functions with lead generation services. If you know your business, but not much about advertising, these companies can handle every aspect of your campaign and your association with the media. These are professionals with experience in the development and production of commercials and in the logistics of conducting successful advertising operations.

Their highly-organized call centers deal with the details of setting up your toll-free number and answering the inquiries–leads–that come in. Fulfillment houses can take care of packaging and shipping your product or promotional materials. No matter how small or large your monthly shipping volume, and regardless of whether you receive orders via the Internet or phone, these fulfillment houses handle it all.

Buying airtime and advertising spots in the media is an expensive, hit-or-miss proposition because you’re never sure if your ad will be a hit or a clunker. For one thing, you are paying the high production costs of the TV station or network for their program. If you already have a prepared commercial, or if you prefer to have the marketing company produce one, you are cutting costs dramatically.

With sales lead generation services, you only pay for the actual leads, or inquiries, that come into the call center as a result of your ad. This is the no-risk part of this approach to product promotions. With reduced production costs, and per inquiry-only payment, you aren’t gambling–you’re making a smart move! Sound promising.

New Business Leads

by Jill Morrison

New business leads will help to improve the productivity of any business. If your company is not continually generating new lbusiness to business eads, your sales are likely to drop and the business may crumble. There are many options in finding new leads to improve sales revenue for your company.

New business leads can be found on your own with some creativity and persistence. You can send letters, create a newsletter, make phone calls, or visit potential clients. You may also want to visit trade shows or conferences to market your product and company as part of your business to business lead generation efforts.

You can locate new business leads on your own, but should create a target audience before approaching potential clients. When you utilize b2b telemarketing services for example, you can choose to target individuals according to age, income, credit, gender, lifestyle, or location. You can also target businesses by size, credit rating, sales, years in business, stock exchange, websites, or geography.

If you need additional help finding business leads you can purchase leads from certain companies. Though you may not want to pay for leads, this may lead to increased revenue in the future for your business. The best companies for new leads will offer e-mail marketing options so you can respond to leads quickly and efficiently.

A Step By Step Guide On Carpet Cleaning Leads

It is not very difficult to get carpet cleaning leads if you choose to use the world-wide-web as a marketing strategy. All you have to do is to create a professional looking web site for your commercial or residential carpet cleaning business. It is essential that your web site is professionally made. Not only will a professionally looking site attract more customers; it would also provide you with warmer leads.

Try creating a list of keywords that you think people might search for online, while looking for carpet cleaning services. You can also purchase these keywords from search engines on the Internet. Include these keywords in the pages of your website. Each time a prospective customer searches for that particular keyword the link to your website will show in the section of sponsored links of the search results. This will provide you with more customer leads.

The search engines on the world-wide-web would also allow you to acquire local carpet cleaning customer leads from prospects, looking actively for services like yours, within your area. This way you can choose high quality janitorial leads for your business.

If you wish you can also hire an organization to send prospects directly to you. Such companies that provide commercial cleaning leads can actively promote your carpet cleaning business on the search engines for you. All you are left to do then is to receive phone calls and emails from various motivated customers who are already searching carpet cleaners in your ideal service area. You should consider getting the services of these firms that specialize in janitorial leads. Such organizations may help you generate more cleaning service leads.