Posts

Challenges in Targeting Malaysia and What To Do About It

lead generation Malaysia

Asia is one gigantic market for internet users and has huge potentials for running business to business lead generation campaigns. With Singapore’s strong, limitless internet connection, and the Philippine’s reputation as one of the fastest growing number of internet savvies in the continent, Malaysia now shares a part of pie.

But how far has lead generation gone in the Malaysia market? How do Malaysian businesses perceive or behave towards lead generation as part of their marketing strategies?

Let’s probe.

1. Conservatism

Chinese, Indian, Eurasian and indigenous cultures comprise the Malaysian society. This racial fusion clearly shows how these people embrace change and explore diverse experiences as shown by its advancing technologies and booming economy which is well represented by its famous landmark – The Petronas Twin Towers.

However, despite the notable growth of Malaysia’s economy, its people have kept a percentage of conservatism that depicts their stance on Lead Generation.

How do we address this?

“Send me the information first and I will take a look at it”, is the usual answer that you will hear from a prospect during a lead generation call. Normally, 9 – 15% of a total number of acquired positive contacts requests more information first before agreeing with a follow-up call. Once these prospects have received and read the information, there is a higher chance that they will agree with a call.

2. Meticulousness

Relative to their conservative attitude towards engaging with new processes is their meticulousness in process implementation. Singapore businesses may just be as meticulous but are more flexible in adapting new business ideas and much familiar with B2B marketing strategies as compared to those in Malaysia.

How do we overcome this?

Aside from presenting a simple calling spiel, deliver a clearer view of your product and services to your prospect via email. It is also best to do knowledge checking with them during your follow up call, to be certain that they fully understand your product or service offering.

3. Business English Skills

Spontaneity is quite a challenge among Malaysian executives especially for small and medium businesses. Thoughts and words are sometimes atypically expressed for both spoken and written English which at some point may cause delay in completing the lead generation process.

How do we cope with the challenge?

The calling agent should adjust in his communication pace or speed and the choice of words. The same applies with email collateral – words and idea construction should be comprehensive, direct to the point and simple.

The subjects mentioned above may sway the lead generation process at some point, but let’s look at the bigger picture – Malaysia is fast becoming a highly industrialized region in Asia and a good risk for a lead generation campaign.

The Five Sources Of B2B Leads Prospects

The Five Sources Of B2B Leads Prospects

When you prospect for new B2B leads, you are looking for new business opportunities. But what should you do if you do not have any idea about who to get in touch with? That would be a problem for your lead generation campaign.

When something like this happens, a lot of marketers always go for the easiest solution: find a provider of appointment setting prospects. Ideally, a business database provider will do the job, but if that is not ready available, then you can tap the following alternatives:

  1. Past customers – these are the people you have served before, have records of them, and may be interested in buying from you again. If they were happy with your service, then good for you. If not, then you have to work extra hard to mollify them.
  2. Referrals – these are potential sales leads that your current customers have a connection with and suggested to do business with you. Or, your current customers suggested these people for your telemarketing team to get in touch with.
  3. Networks – these are prospects that have a direct connection with you, either through industry events, forums, or social media networking. This requires for you to be in regular contact with them, and that you have enough proof that they might be interested in your product or service.
  4. Web visitors – this one is totally online, where interested prospects visit your website and leave their contact info in the appropriate page. You have to make sure that your website is presentable, user-friendly, as well as enticing enough for potential sales leads.
  5. Calling lists – these are lists that you purchase from a reputable agency. Ideally, these will contain the contact information of business executives in the industry you wish to enter.

Try using two or three of these sources to round out your list of potential sales leads. These are very helpful for your marketing efforts.

Better Lead Generation Through Better Content Marketing

Let us put it this way – content will always be king. This is especially true where lead generation is involved. I mean, if you do not have a compelling, informative, as well as attractive content, you will not be able to attract enough prospective sales leads. That is why creating the best content should be part of your lead generation efforts. Now here lies the challenge: how will you create better content? Here is how to start:

  1. Analyze data – by now, you might have collected sufficient information about your audience. From the data you have obtained, you can probably come up with a content strategy that will maximize impact, as well as ease up your appointment setting efforts.
  2. Analyze the competition – looking beyond the confines of your business (basically, checking your competition) will help you determine what kind of audience they have and if they have blind spots that you can enter. Creating a niche market out of your competition’s general audience can give you a better business edge.
  3. Analyze value – be it in your competition’s or your own, you need to know how your audience values the content you share. A lackluster interaction might be an indication of poor content creation. Once you realize that, you can then proceed in formulating a proper marketing plan.
  4. Analyze your promotions – be it through social media, blogging, email, or even telemarketing, you need to analyze whether the content you share reaches the right audience in the right manner. You might want to use certain metrics like conversion ratios and the like for that.

Ultimately, better content marketing can certainly bring you better results in your lead generation efforts.

What To Do When Starting Lead Generation

 

What To Do When Starting Lead Generation

In terms of successful marketing campaigns, it is very important that you know where to start. Like everything you do in life, you need to have a concrete plan in place. Otherwise, you will be lost along the way. It is the same thing when you are conducting lead generation campaigns. There will be more challenges that you have to face, perhaps more than you can imagine. But, if you really are determined enough, you might just be able to pull it off and successfully generate the B2B leads that your business will need. To do that, you just have to remember these simple pointers:

First, you must be able to form the right team in business. From the way your management is composed, down to the telemarketing team that will be responsible in generating sales leads, you need to know just who to rely on.

Second, you need to know exactly the kind of market you wish to penetrate. It would be a lost effort if you keep selling your products or services to a market sector that has no need for any of them. This calls for some efficient research to be done, like market surveys.

Lastly, you should try leaving your comfort zones. Only by taking a risk will you be able to get an edge over your competition. The unknown can be dangerous, but by being creative and innovative, you will be able to prevail.

That is the basics when starting a successful lead generation campaign.

Generating B2B Leads? You Ought To Delight And Entertain

While some pundits will say that this is just what selling is all about, I would like to point out the fact that there is a difference between selling and selling right. Selling is just that, selling. There is no concern on whether you want to generate qualified sales leads or not. You can lie, deceive or misinform, just to get results. Of course, if you want to be effective, you need to be honest and factual. Now this is where the problem with B2B lead generation comes in. You ought to show your business prospects the facts, but number and figures alone will not get you those B2B leads at all. You need to take care of presentation as well. And this is how you do it:

  1. Surprise them – give them an ‘Aha!’ moment. Give them a familiar situation, but one where your insight is fresh and innovative. That can help your B2B telemarketing team.
  2. Tell them a story – stories can be an incredible way to keep their attention. A well-paced narrative will keep your prospects spell-bound until the last chapter of your presentation. Pepper it with trivia and other relevant facts that they can use.
  3. Make it fun – this will also liven up the conversation, as well as help grease the wheels of your appointment setting process. This can aid you greatly in relationship-building.

There are other tactics that you can use to delight your prospects, but these three would be a good place to start. You can succeed in your lead generation campaign better this way.

 

In Lead Generation, Honesty Is Still The Best Policy

What is the secret to a successful B2B lead generation campaign? Well, it actually depends on so many factors. But what is safe to say is that, among these factors, the most basic and most important point will still be in terms of honesty. Really, there is nothing more detrimental to the image of your company than to be accused of dishonesty and underhanded business practices. Once that happens, it can take forever to get it back. So, if you want to continue generating qualified B2B leads, you need to understand what exactly you should do to ensure honesty and reliability in your business dealings.

First of all, learn to cut on the flashiness. To start with, the usual reason some marketers use flashy or sexy terms on their promotions is because they products or services they offer is not really that good. Use hard facts and verifiable proof. That will get your appointment setting team further in the quest for more sales leads. It would also help if you can present a working prototype to your prospects. In this way, they can tell whether you are telling them the truth or not. Another point you should consider is with regards to the actual needs of your prospects. Even if you have a truly revolutionary idea, if it shows that the market does not respond to it, then it is time for you to stand back and do things differently.

That will help your B2B telemarketing team do their job easier. As long as you are honest enough, your prospects will trust you.

 

Improve Sales Through Lead Generation

Your office phone isn’t ringing as much as it used to, but that doesn’t mean that your company needs to start closing its doors. You (or your salespeople) just need to get back to prospecting and lead generation.

Getting your business and services out there to the public is more important now than ever. Thanks to the recession, people are more careful about where and when they spend their money. Waiting for your target customers to turn themselves into leads is a noble effort, but it’s largely a waste of your time.  It’s your job to let them know what you offer, because they’ll never know otherwise if they need it or not.

By prospecting for potential sales leads yourself, you have a better control of the pace of your sales process. It’s not the most enjoyable part of being in business, but it’s definitely the most crucial. There are plenty of methods you can use to help with your prospecting. You could start sending more emails, if you haven’t already. Look into joining trade shows, and even television advertising if you can afford it. If you feel like doing it the cheap and old-fashioned way, you can always grab the nearest phone book or search on Google. You can even hire professional telemarketers to do the cold-calling for you, or you might opt to go straight to a reliable telemarketing company for your telemarketing needs. All these methods have their advantages and disadvantages, but the important thing is you get your products and services noticed by the right people.

Make Your Lead Generation Campaign Flu-Free

 

This is the time of the year that would most certainly bring worries for many business owners (correction, worries for everyone). It is inevitable, and everyone is needed to handle it – the flu season. And this can have a negative impact on your lead generation campaign. If the situation becomes worst (where key appointment setting personnel becomes absent due to sickness), then you really will have a hard time to generate the needed sales leads in your campaign. You will need a contingency plan in place. Considering the various methods that you need can employ, which ones are the most important? You will find these below:

  1. Plan specific employee roles – to prepare your company during the flu season, you need to come up with a plan that includes the specific roles of each employee. Study your critical operations (like those in telemarketing), find out the people necessary in those parts, and discuss with them what plans to make in the event some calls in sick.
  2. Conduct a flu awareness campaign – nothing beats an aggressive information drive. Not that your employees are anywhere dense in head, but a little reminder about sneezing and cough etiquette can go a long way in preventing the spread of flu in your workplace. This is also a good time to inform everyone about medical services and, if available, flu vaccination to prevent flu infection.
  3. Invest in more technology – the nice thing about technology in the work place is how it can contribute to overall B2B leads productivity of everyone (without the requisite close physical contact with each other). If this is possible in your office, have your employees work from their homes. Working remotely from their homes is also a contingency plan that extends beyond that of the flu season. It can provide you and your people added flexibility on how they go about their work. Just make sure that you have the equipment for this arrangement.
  4. Test your systems – this is related to point number three. You need to ensure that the communication and work tools installed in your employees’ homes are in good working condition. Conduct a test run of your system and see if there are any bugs that you need to take care of. Try picking a date, and then send at least a quarter of your employees home to use the system. See if they connect with your production floor.

Of course, this arrangement will work perfectly for companies that does not handle that much sensitive data. This is a different story if you handle data processing and retrieval tasks. In cases like these, you really have to keep your personnel reporting to the office. Still, as long as you keep everything clean (and remind your people to wash their hands after using the washroom), then you can still prevent the spread of the flu. It may border on the obsessive, but a little cautiousness can be a great help in maintaining the health of your company. In this way, your lead generation campaign can be flu-free.

The Function of B2b Lead Generation

By: Markus Lundin

The need for a company to find business to business sales (B2B sales) has grown considerably with the abundance of contact and marketing information on the Internet. B2B lead generation is the process and steps to take in which you can market your business to another business whether through blogging, social networking sites like Twitter or FaceBook, and even modified press release coverage for blogging. With the diversity of the Internet any business not taking full advantage of what it has to offer should consider them self living in the dark ages.

B2B lead generation is taking flight and many businesses are getting on the bandwagon and making the most of this incredible idea. Twitter has been the talk of the town with creating new applications that are compatible with handheld devices such as the iPhone and setting new expectations in the name of social networking. Using join us” links and following people or businesses through Twitter has become a huge leader in B2B lead generation marketing.

Getting the word out not to just potential customers, but other businesses is a great way to expand your reach of business. If you are a manufacturer of computer parts than you can go to these social networking sites and create a good business to business marketing scheme. This is what technology is opening the door for and if you are reluctant to walk through it than you are only cheating yourself. No matter what side of the door you are on opening up communication between businesses can benefit every party involved. Not only can sites like Twitter or FaceBook spread your company name but it can link to invaluable information for businesses that are interested in what you are offering.

The power of blogging has become one of the greatest marketing strategies the Web has ever seen because this puts people in touch with people all over the world. Much like forums, blogs are creating new avenues of people meeting people and is the prime function of what B2B lead generation is all about. Creating a business lead in the new generation of networking from business to business and popularity that this is getting is unfathomable.

This is a fairly new interest in the world of Internet marketing but as the Web grows and reaches new plateaus so does the way we access it and manage it. The Internet has become such a valuable resource some companies are closing the doors to their physical stores and just taking up shop on the Web because of marketing strategies like SEO, B2B lead generation, and Google AdWords. The future is here and they are using the Internet in just about all walks of life in terms of reaching out to a broader spectrum of clientele. Getting on board now is only going to benefit you in the long run and make you more prepared for where this is all going. In terms of the Internet itself it’s still just a baby in a very large world that connects it through its nature. Utilizing and maximizing the full potential it has to offer will only make your business world a more fruitful and prosperous venture.